Internet Services
- Account and Access Management
-
Application and Data Management
- AIMS and Banner
- API Gateway and API Management
- Central Payment Gateway
- CityU Mobile App
- CityU Portal
- CityU Scholars
- Degree Auditing and Academic Planning (DegreeWorks)
- e-Recruitment
- Finance and Procurement System (Oracle e-Business Suite)
- Grade Reporting (i-Assessment)
- Mobile App Publication
- Research Project Management System (ERIC)
- Booking Systems
- Communication and Collaboration
- Cloud, Data Centre and Server Hosting
- IT Security
- Network Connectivity and Management
-
End User Computing and Desktop Management
- Cloud Storage
- Computer Set Up and Configurations
- Computers Management in Lecture Theatres and Classrooms
- Data Removal Service
- Desktop Management
- Express Terminals
- Robotic Process Automation
- Information Classification and Protection
- Mobile Device Management
- Open Access Terminals
- Online Survey
- Printer & Print Queue Management
- Remote Desktop
- Shared Network Drive
- Teaching Studios (Computer Laboratories)
- URL Shortener (ShortURL)
- Virtual Desktop Service
- Microsoft Copilot for Enterprise
- e-Signature Service
- Printing and Scanning Facilities
- Software Licenses and Deployment
- Teaching and Learning Support
- User Communication and Training
- Web Hosting
- High-Performance Computing (HPC) and Research Computing
- Smart Campus and AV
- User Support
Contact Information
Booking Systems
The University has many facilities and rooms for teaching and learning including lecture theatres, classrooms, meeting rooms, group study rooms, computer terminals, computer labs and co-working spaces. Various room booking systems are in place to allow eligible staff and students to make reservations online in advance. Departments are welcome to contact the Computing Services Centre (CSC) if they want to manage their departmental venues with these booking systems. Below is a list of all room booking systems available:
- Lecture Theatres, Classrooms, and Student Counters Booking
The system enables eligible users to reserve venues like lecture theatres, tutorial rooms, and temporary student counters. It allows users to check the availability of venues using different criteria such as category, date, time, capacity and room number. In addition, the weekly schedule of a venue can be presented graphically in a timetable format. - Centralised Booking System
The new booking system has a modern user interface and additional functionalities. It is a unified University-wide reservation system which allows bookings of all kinds of resources such as meeting rooms, seats, co-work desks and equipment. It provides a common and standardised user interface for all staff and students with an aim to improve users' experience. The system aligns all booking rules and procedures which encourages sharing of rooms/equipment among offices, reducing wastage and improving utilisation. Departments may also leverage the system to manage their own rooms and resources, and implement their own booking rules. The following resource types are available for booking:
- Communal Room
University-managed meeting rooms are bookable via this system by CityU staff only. Many meeting rooms are equipped with necessary AV systems such as projectors, wall mount TV, and wireless display adapters. Occupancy sensors are installed and integrated with the booking system to determine if the rooms can be freed up for bookings when not in use. - CSC Teaching Studio and Computer Theatre
There are teaching studios (computer laboratories) in the Li Dak Sum Yip Yio Chin Academic Building (LI). All PCs in the teaching studios are networked in the form of a student intranet and each studio is equipped with high-quality audio-visual facilities. Staff may reserve the teaching studios via this system. - Workstation in CSC Open Access Area
Students may book computer terminals in the open access area on G/F and 4/F of Li Dak Sum Yip Yio Chin Academic Building (LI-G601 & LI-4808) . - Group Study Room
Eligible staff and students can use the group study rooms during campus operating hours and make advance bookings via this booking system. - Co-working Space Meeting Room
Eligible PhD students and research staff can use the co-working space meeting rooms during campus operating hours and make advance bookings via this booking system. - Breastfeeding Room
University-managed breastfeeding rooms are bookable via this system during campus operating hours. - Library Facilities Booking
The Library Facilities Booking system allows users to reserve library facilities such as individual study carrel, group study room, learning commons, etc for students and staff to collaborate and innovate together. Across the spaces, a range of facilities and room sizes are available.
- Communal Room
- Sports Facilities Booking
Sports facilities such as gym, courts, etc can be booked via the Sports Facilities Booking System maintained by the Student Development Services.
Relevant Information
For bookings of certain university venues not listed above, users may contact the Facilities Management Office (FMO) via fmrmbook@cityu.edu.hk or 3442-8833. Enquiries regarding the booking of Multi-purpose Rooms should be sent to Student Development Services (SDS) at sormbook@cityu.edu.hk. Users are advised to check the facilities and equipment provided in the rooms prior to booking appropriate venues.
Please note that different venues will have different rules and guidelines. Here are some of them:
- Guidelines for Booking and Regulations Governing the Use of Venues
- Guidelines for Booking and Regulations Governing the Use of Meeting Rooms
- Regulations for the use of Student Activity Venues
- Guidelines on Reserving CSC Teaching Studios
- Guidelines on Booking CSC Teaching Studios for Non-University Curriculum
- Guidelines for the use of Group Study Rooms
- Guidelines for the use of Co-working Space for Research and Innovation