Contact Information

IT Service Desk

Remote Desktop

for Staff

Remote Desktop gives academic and administrative staff full control over their office PC (keyboard, mouse, screen, documents, etc).  This level of control is powerful, but also very risky and should not normally be undertaken.  

If you must use a remote desktop connection, you must connect it via the Remote Desktop Gateway (hereafter “RDGW”).  Before using RDGW, users are required to enable Multi-Factor Authentication (MFA) by following the instructions in the User Guide.

User Guides & FAQs

Support & Contact

Prior registration is required via the online CSC Work Request, with endorsement from the respective Head of Department.