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Artificial Intelligence (AI) and AI agents (smart digital helper technology powered by AI) are rapidly gaining popularity across industries as powerful tools for automating tasks, improving productivity, and enhancing research capabilities.

Microsoft has announced that official support for the Windows 10 operating system will conclude on 14 October 2025. Following this date, Windows 10 devices will no longer receive routine security updates from Microsoft, which may expose the systems to increased security risks.

Microsoft has announced that official support for the Windows 10 operating system will conclude on 14 October 2025. Following this date, Windows 10 devices will no longer receive routine security updates from Microsoft, which may expose the systems to increased security risks.

​Beginning in Semester A of the 2025/26 academic year, a number of newly converted teaching venues are set up to enhance the teaching and learning experience for both faculties and students. These spaces include classrooms and teaching studios, all equipped with advanced audiovisual (AV) and IT facilities that are centrally managed by the Computing Services Centre (CSC).

In an era where artificial intelligence (AI) is increasingly transforming industries, the Computing Services Centre (CSC) has taken a bold step forward with the introduction of “Rachel”. This innovative AI-powered hotline agent is designed to elevate the IT Service Desk support experience, marking a significant milestone as the first AI hotline agent implemented in higher education in Hong Kong.

In recent months, a disturbing trend has emerged across Taiwan, Hong Kong, and Macao with blackmail email threats targeting prominent public sector figures. These threats began in November 2024 and have since expanded to other regions, signaling a significant security concern.

 On 7 February 2025, the Computing Services Centre (CSC), in collaboration with the Talent Development Office (TED), successfully deployed an on-premises version of DeepSeek R1 on campus. This tool is available to all students and staff through the CityUHK Chatbot, which can be accessed via the ...

CityUHK has taken a step towards providing a password-less login for all its users as part of its ongoing digital transformation journey. Since November 2024, CityUHK users who have registered for an iAM Smart account can link it to their CityUHK accounts, allowing them to enjoy this convenient login option with over 3 million citizens registered. iAM Smart, an online login service provided by the HKSAR Government, enables eligible Hong Kong citizens to access various public services -- such as those from the Inland Revenue Department (IRD) and the Leisure and Cultural Services Department (LCSD) -- using a single account.

The Computing Services Centre (CSC) is excited to announce the launch of its first classroom designed specifically for Team-Based Learning (TBL). Located at the CityU International Centre (CIC), the new classroom, CIC-G-001, aims to enhance the learning experience by promoting collaboration and ...

Apart from CityUHK ChatGPT, there is another free powerful Generative AI tool now available for CityUHK’s students and staff called Microsoft Copilot for Enterprise (Copilot). It is included in the Microsoft 365 (M365) license at no extra cost and has no monthly usage caps. This means you can engage with the tool as frequently as needed without worrying about hitting limits.