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by Kin Cheng, Deep Batra and Dickson Leung
A number of meeting rooms on the 4/F and 5/F of Li Dak Sum Yip Yio Chin Academic Building (LI) have been refurbished with new furniture and an audio-visual (AV) system that supports the “new normal” operations. The refurbishment of these meeting rooms illustrates the commitment from the Computing ...
by Ming Leung and Dr Crusher Wong (OCIO)
Everybody is talking about ChatGPT, even if he or she is not one of the 100 million users who can talk (via typing) to the chatbot directly. Instead of gathering information online, we asked ChatGPT to provide a self-introduction. Please see below. ChatGPT wants to help students with homework ...
by Tony Chan and Deep Batra
The Computing Services Centre (CSC) is a user-focused support centre devoted to helping users in different service areas. Providing better support to users is the top mission of our centre. Besides supporting through phone and on-site visits, Remote Support software gives our support staff the ...
by S K Tsui
Wi-Fi is one of the most common technologies that provide users with a convenient way to connect their mobile devices to the campus network/Internet. Over 3,200 Wi-Fi access points (APs) are currently installed across the CityU campus. As a step forward for the University to offer Wi-Fi services ...
by Joe Chow
With the continuous effort to meet the increasing demand for computer laboratories, a general-purpose lecture theatre, LI-3610, was converted this summer into a Computer Theatre which can accommodate a maximum of 82 students, a computer laboratory of its kind. Together with the existing 6 CSC ...
by Colin Yeung (OCIO)
What is ransomware?  Ransomware is a form of malicious software (malware) designed to encrypt files on a device, rendering any files and the systems that rely on them unusable. By encrypting these files and demanding a ransom payment for the decryption key, cybercriminals place individuals ...
by Joe Chow
As of 2013, Internet Explorer 11 (IE) was once the default browser in CityU. But it was replaced by Google Chrome a few years later, and Chrome has become the default browser used in CityU ever since. Despite this, some users and applications still rely on IE. However, Microsoft officially announced ...
by Tim Chu and Dr Crusher Wong (OCIO)
Feedback shows that many colleagues found the news article on Zoom focus mode (Ref: IT News on 30 March 2022) helpful for exam invigilation. In this article, we shall introduce new and enhanced features for CityU users provided by the Canvas-Zoom integration upgraded on 24 May 2022. Details of the ...
by Daniel Leung
Have you recently noticed an improved user experience with no hardware failure and better PC performance when using the computers in teaching venues? To employ the emerging technologies to enhance the teaching and learning experience in class and meet the pedagogical content knowledge needs, the old ...
by Deep Batra
Anti-virus software is vital to help keep both University computers and your own personal computer secure. With this in mind, the Computing Services Centre (CSC) has performed rigorous due-diligence work to ensure the right product is chosen to address the upcoming challenges users face in the ...