Contact Information

IT Service Desk


for Staff, Students

Gartner is a global research and advisory firm providing information and advice for leaders in many business functions including information technology, finance, human resources, customer service, communications, legal and compliance, marketing, sales, etc.  Research provided by Gartner has high technology focus and is often referenced for evaluating technology vendors, products, services and emerging trends.  Gartner clients include mainly large corporations, government agencies, technology companies, investment firms, as well as higher education institutions. 

Its "Hype Cycles" and "Magic Quadrants" are very well known and respected in the IT industry. Hype Cycles reports provide a graphical representation of the maturity and adoption of technologies and application, and how they are potentially relevant to solving real business problems and exploiting new opportunities. Magic Quadrants reports give a wide-angle view of the relative positions of competing players in the major technology markets.

Using Gartner

Students can:

Faculty can:

Staff can:

To use Gartner resources, please log in to the following link with your CityU EID and password: