Contact Information

IT Service Desk

Telephony Services (IP Phones)

for Staff

CityU telephony services (aka IP Phone) utilises Voice over Internet Protocol (VoIP) that allows voice and video calls to be conducted over private IP network.  VoIP allows not only voice, but also data and video to be transmitted over IT network cable or Wi-Fi network.  Below listed some advantages of IP Phone:

Support & Contact

Departments may submit an online CSC Work Request to apply for phone and fax service. CityU staff are eligible to apply for a personal phone set and four research assistants are eligible to share an IP phone set.