Internet Services
- Account and Access Management
-
Application and Data Management
- AIMS and Banner
- API Gateway and API Management
- Central Payment Gateway
- CityU Mobile App
- CityU Portal
- CityU Scholars
- Data Analytics and Business Intelligence Tools
- Data Requests
- Degree Auditing and Academic Planning (DegreeWorks)
- e-Recruitment
- Finance and Procurement System (Oracle e-Business Suite)
- Grade Reporting (i-Assessment)
- Mobile App Publication
- Research Project Management System (ERIC)
- Booking Systems
- Communication and Collaboration
- Cloud, Data Centre and Server Hosting
- IT Security
- Network Connectivity and Management
-
End User Computing and Desktop Management
- Cloud Storage
- Computer Set Up and Configurations
- Computers Management in Lecture Theatres and Classrooms
- Data Removal Service
- Desktop Management
- Express Terminals
- Robotic Process Automation
- Information Classification and Protection
- Mobile Device Management
- Open Access Terminals
- Online Survey
- Printer & Print Queue Management
- Remote Desktop
- Shared Network Drive
- Teaching Studios (Computer Laboratories)
- URL Shortener (ShortURL)
- Virtual Desktop Service
- e-Signature Service
- Printing and Scanning Facilities
- Software Licenses and Deployment
- Teaching and Learning Support
- User Communication and Training
- Web Hosting
- High-Performance Computing (HPC) and Research Computing
- Smart Campus and AV
- User Support
Contact Information
Online Courses (LinkedIn Learning)
LinkedIn Learning (formerly Lynda.com) is widely known as one of the best online training libraries. It offers tens of thousands of expert-led top-quality instructional videos on more than 16,000 courses for all skill levels that play on PCs, Macs and a variety of mobile devices 24/7. The university has entered a license agreement with LinkedIn Learning that allows CityU staff and students to have access to a resource of updated and innovative online training content across academic disciplines to support their professional development and as curriculum resources. Its catalogue of courses covers a variety of topics, including those on computing, animation, accounting, architecture, business, engineering, etc. which are curricula offered in CityU.

As these online courses are broken into bite-size tutorials (each 5-15 minutes long), users can select whichever topic they wish to learn instead of taking the entire course. LinkedIn Learning also provides closed captioning (subtitles) and searchable, time-coded transcripts which makes it easy for learners to follow through the content of the entire movie.
How can LinkedIn Learning support me?
- Keeps you current on technology
- Tracks your individual training progress
- Inspires you to be more effective and productive
- Lets you learn at your own pace—anytime, anywhere
- Provides certificates of completion
- Offers personal and professional development
How can I get the most out of LinkedIn Learning?
- Set aside time every week for online training
- Visit LinkedIn Learning regularly for a listing of new and updated courses
- Watch the welcome video of a course to check out its training content
- Use bookmarks to indicate favourite videos or courses
- Create and share course collections
- Download exercise files and practice applying knowledge as you go
How can I access LinkedIn Learning?
To access your CityU LinkedIn Learning account, click the above link and log in using your CityU EID and Active Directory (AD) password, just like you are logging into the staff or student LAN.
If you are accessing the learning account for the first time, a welcome screen will then appear. You will be asked to "Connect my LinkedIn account" or "Continue without LinkedIn". Select "Continue without LinkedIn" and you will be directed to your LinkedIn Learning home page.

Recommended Courses
Below are some suggested computer course titles for your viewing. Clicking on the course link will take you to the course page where you will find that only a few movie links in the table of contents are active. If you're logged in as a member, all links will be active. Simply click a movie name in the table of contents and the video will begin playing.
Microsoft Applications
- Word 2019 Essential Training
- PowerPoint 2019 Essential Training
- PowerPoint: Audio and Video
- Windows 10 Essential Training
- Windows 10 New Features
- Excel 2019 Essential Training
- Excel: PivotTables in Depth
- Excel: Advanced Formulas and Functions
- Access 2019 Essential Training
- Access 2019: Queries
- Access 2019: Forms and Reports in Depth
- Outlook 2019 Essential Training
Adobe Software
- Photoshop CS6 One-on-One: Fundamentals
- Photoshop CS6 One-on-One: Advanced
- Dreamweaver CS6 Essential Training
- Responsive Design with Dreamweaver CS6
- Illustrator CS6 One-on-One: Fundamentals
- Illustrator CS6 One-on-One: Advanced
- Flash Professional CS6 Essential Training
- Acrobat DC Essential Training
- InDesign CS6 Essential Training
Security
- Learning Computer Security and Internet Safety
- Programming Foundations: Web Security
- Browsing the Web Securely
- Cybersecurity Awareness: Social Networking at Work
- Learning Mobile Device Security
- Learning iPhone and iPad Security
- Learning Mobile Device Security
Cloud Solutions
- Learning Microsoft 365
- Microsoft Teams Essential Training
- Microsoft Teams Tips and Tricks
- Migrating from Skype for Business to Teams
- Microsoft Planner Essential Training
- Microsoft PowerApps Essential Training: The Basics
- Microsoft PowerApps Essential Training: Beyond the Basics
- SharePoint Online Essential Training: The Basics
- SharePoint Online: Managing Documents
- SharePoint Online: Surveys
- Google Drive Essential Training
- Google Forms Essential Training
Digital Marketing
- Marketing Tools: Digital Marketing
- Google Analytics Essential Training
- Marketing Tools: Search Engine Optimizations (SEO)
- Social Media Marketing with Facebook and Twitter
- Google Ads (AdWords) Essential Training
iOS & Android Device
User Guides & FAQs
Support & Contact
- For user account issues, please contact the IT Service Desk
- Support for LinkedIn Learning is provided by the vendor at the LinkedIn Learning Help Centre