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城大調查顯示，兩岸四地之中，除了內地是例外，香港、澳門、台灣的消費者整體信心均低於上季，而且本港是唯一連續六季錄得下跌的地區。
City University of Hong Kong researchers who compile the Hong Kong Consumer Satisfaction Index (HKCSI) reported the overall satisfaction level of local consumers dropped to a record low last year. They also identified a correlation between unemployment and the satisfaction index-the higher the unemployment, the lower the index. The HKCSI 2002 was released on 11 February.