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七名城大工商管理榮譽學士(中國企業管理)課程的學生，就內地呼叫中心行業進行調查和研究工作，完成首個全國呼叫中心運營標杆管理研究報告。
城大於3月18日舉辦「投資風險與財富管理」會議，與會者分享財經投資的最新學說和研究。
City University's third annual WebCourse Fair 2003 kicked off on 14 January with a virtual exhibition showcasing the use of the Internet for teaching and learning. Around 30 teaching staff members shared online how they make use of audio-visual learning packages, online quizzes, self-assessment tools and 3D animations to stimulate students' interest.
Fifteen groups of City University final-year marketing students were commended for their consultancy work at an Awards Presentation Ceremony held in the Wei Hing Theatre on 9 January.