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城大的調查顯示，香港今年首季消費者信心為78.8分（滿分為200分），在兩岸四地中排第二，僅次於北京。
City University of Hong Kong researchers who compile the Hong Kong Consumer Satisfaction Index (HKCSI) reported the overall satisfaction level of local consumers dropped to a record low last year. They also identified a correlation between unemployment and the satisfaction index-the higher the unemployment, the lower the index. The HKCSI 2002 was released on 11 February.