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管理科學系的調查顯示，2008年度消費者滿意指數為69.1，是近五年以來首度下跌，並回復至2004年的水平。
If a group of management sciences professors at City University have their way, the Centa-City Index, a winner of CityU's prestigious Applied Research Excellence Awards in 2001, may become as widely accepted and creditable as the Hang Seng Index in measuring the territory's economic health.