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Frequently Asked Questions (FAQs)
A to Z Index
User Guides
AV Facilities User Guide
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VPN Connection Setup Guide
BitLocker To Go User Guide
User Guide on DUO Two-factor Authentication
Microsoft Teams Setup and Quick Start Guide
CityU Remote Desktop Gateway Setup Guide
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For New Student
About the CSC
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Policy on Use of IT Services and Resources
Information Security Policies and Standards
Domain Name System Policy and Guidelines
Password Management Policy for User and System Accounts
Software Copyright Declaration and Compliance Observation
Guidelines and Others
Help & Support
Assistance
Service Desk
Classroom Support
List of CSC Representatives
List of Dept. Network Administrators
CSC e-Forms
Submit CSC Work Request
Email Alias Application
Request for Printing
Request for Dump/Restore
Teaching Studio Booking/Cancellation Form
Apply for a New Domain Name
Remove an Existing Domain Name
Modify the Hosting of an Existing Domain Name
Frequently Asked Questions (FAQs)
A to Z Index
User Guides
AV Facilities User Guide
Connecting to Wireless LAN (WiFi)
VPN Connection Setup Guide
BitLocker To Go User Guide
User Guide on DUO Two-factor Authentication
Microsoft TeamsSetup and Quick Start Guide
Systems Maintenance Schedule
Others
Adobe and Matlab Software Licenses
Useful Links
Creating a Harmonious Campus
FAQs on Microsoft Office 365 for CityU Staff University Email
About CityU Office 365 for Staff
What are the Advanced Features available in O365?
How safe and secure is my email content in Office 365?
What are my O365 Account Name (Username), Password and Email address?
Accessing my Staff O365 account
How to set up my Staff O365 account in Microsoft Outlook for Windows?
How to access my Staff O365 account with Outlook 2016 for Mac?
How to access my Staff O365 account through the web?
How to switch among different status/roles (Staff/Student/Alumni) of Office 365 web logon?
How to access my Staff O365 account from my mobile device?
How to access my Staff O365 account from Apple Mail?
How to access my Staff O365 account using IMAP/POP3 Email Client Software?
Managing my Staff O365 account
How to Change Name (Display Name) in Office 365 Email?
How to set up Automatic Replies (Vacation Notice)?
How to Customize Junk Email Settings?
How to set up Email Auto-forwarding?
How to set up Email Alias for my O365 account?
How to check my O365 mailbox usage?
How to share my Calendar?
How to get back the items that I have deleted in my O365 mailbox?
How to show Full Message Headers of an email?
How to wipe a mobile device remotely by Office 365 OWA
Using Office 365
Office 365 (video, 03:04)
Use Office 365 on mobile devices (video, 00:54)
Get started with Office Online (video, 01:42)
OneDrive for Business (video, 02:49)
SharePoint 2013 (videos)
Create and manage a SharePoint blog (PowerPoint slideshow)
Office 365 in the Classroom 'How To' tutorials (videos)
Creating a subsite in SharePoint Online (tutorial)
Office 365 Education in the Classroom (slides/ebook)
Lync 2013 (videos)
FAQ about Lync
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