FAQs on Microsoft 365 for CityU Staff University Email

About CityU Microsoft 365 for Staff

• What are the Advanced Features available in M365?
• How safe and secure is my email content in Microsoft 365?
• What are my M365 Account Name (Username), Password and Email address?
• What is Microsoft 365 Apps?
• What Microsoft 365 software/apps are staff entitled to use?

Accessing my Staff M365 account

• How to set up my Staff M365 account in Microsoft Outlook for Windows?
• How to access my Staff M365 account with Outlook 2016 for Mac?
• How to access my Staff M365 account through the web?
• How to switch among different status/roles (Staff/Student/Alumni) of Microsoft 365 web logon?
• How to access my Staff M365 account from my mobile device?
• How to access my Staff M365 account from Apple Mail?

Managing my Staff M365 account

• How to Change Name (Display Name) in Microsoft 365 Email?
• How to set up Automatic Replies (Vacation Notice)?
• How to Customize Junk Email Settings?
• How to set up Email Auto-forwarding?
• How to set up Email Alias for my M365 account?
• How to check my M365 mailbox usage?
• How to use address book in Microsoft Outlook?
• How to share my Calendar?
• How to get back the items that I have deleted in my M365 mailbox?
• How to show Full Message Headers of an email?
• How to wipe a mobile device remotely by Microsoft 365 OWA

Using Confidential Email

• Sending/Viewing Confidential Email

About Email Security Gateway

• Email Security Gateway

Using Microsoft 365

• Microsoft 365 (video, 03:04)
• Use Microsoft 365 on mobile devices (video, 00:54)
• Get started with Office Online (video, 01:42)
• OneDrive for Business (video, 02:49)
• SharePoint video training
• Create and manage a SharePoint blog (PowerPoint slideshow)
• Microsoft 365 in the Classroom 'How To' tutorials (videos)
• Creating a subsite in SharePoint Online (tutorial)

 

Return to Email FAQ page

IT.ServiceDesk@cityu.edu.hk