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Online survey tools have been widely used in recent years. Many academics and students in the university are using survey tools to create questionnaires for research and education purposes. Recently, more administrative offices use survey tools for administrative activities, such as creation of application forms, feedback forms, etc. As mobile usage has increased rapidly, many survey respondents are using mobile phones to respond to the surveys.

In February 2020, teachers and students had to adopt the change of conducting and attending classes online due to the COVID-19 pandemic. With the leadership of the Office of the Provost, the Office of Chief Information Officer, the Computing Services Centre, the Enterprise Solution Office, Office of Education Development and Gateway Education (EDGE), and various academic units collaborated to enable synchronous remote learning.

A new state-of-the-art High-Performance Computing (HPC) facility offering the most powerful computational platform ever assembled for a higher institution in Hong Kong has been launched at City University of Hong Kong (CityU).

City University of Hong Kong has full Wi-Fi coverage in the entire campus, powered by over 2,800 Access Points (APs).  These APs are all Wi-Fi 5 (802.11ac Wave2) compatible.  Subsequent to a recent Internet bandwidth upgrade, the individual bandwidth control is unleashed.  In other words, users using Wi-Fi 5 compliance devices on campus can now enjoy much faster campus network and Internet connection when they are connected with CityU’s Wi-Fi service.  For a modern notebook computer equipped with two spatial streams (2 + 2), an average of 300 Mbps upload / down

Due to the recent COVID-19 breakout, many foreign students have been forced to return home to continue their study via online learning.  With the huge demand for remote access to the CityU campus network, the Computing Services Centre (CSC) has been working hard to enhance the capacity of the Virtual Private Network (VPN) within a very short time.

City University of Hong Kong (CityU) has taken the lead in introducing the CityU-Learning system (video clip: Anti-epidemic and CityU-Learning 我們一起防疫一起學習) in view of the serious challenges posed by the coronavirus epidemic. Resources were pulled together rapidly to roll out this online learning platform according to original class schedule, online and in real-time on 7 February. More than 2,000 students attended classes at the same time at each session on that day.

According to Microsoft, no more support and security patches will be provided for computers running on Windows 7 after 14th January 2020. Without support and security patching, Windows 7 will be vulnerable to hacking activities.

Lecture recording is an effective medium for learners to review and revise the concept being taught. To streamline the process of lecture recording and facilitate flipped classroom learning, the Office of Chief Information Officer (OCIO), has joined hands with the Jockey Club College of Veterinary Medicine and Life Sciences (JCC), to initiate the pilot of Panopto in the programme of Bachelor of Veterinary Medicine (BVM) in Semester B 2018/19.

​What is ERIC? Executive Research Information System for CityU (ERIC) ​is the new research project management solution of the University and it was rolled out in early February 2019. It not only replaced the old system – Integrated Research Information System (IRIS), which has been serving the CityU community since 1998, but also provided vital new features for our researchers’ needs.

In recent years, many Audio Visual (AV) vendors made use of IP technology on their AV products.  Such technology allows administration, control, and transmission of AV and signals over computer networks.  Such flexibility extended the manageability and extensibility of AV systems and made AV inseparable from Information Technology (IT).