Best Practices to Lower Your Personal IT Security Risks

Centralised High Performance Computing (HPC)

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Artificial Intelligence (AI) and AI agents (smart digital helper technology powered by AI) are rapidly gaining popularity across industries as powerful tools for automating tasks, improving productivity, and enhancing research capabilities.
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​Beginning in Semester A of the 2025/26 academic year, a number of newly converted teaching venues are set up to enhance the teaching and learning experience for both faculties and students. These spaces include classrooms and teaching studios, all equipped with advanced audiovisual (AV) and IT facilities that are centrally managed by the Computing Services Centre (CSC).
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In an era where artificial intelligence (AI) is increasingly transforming industries, the Computing Services Centre (CSC) has taken a bold step forward with the introduction of “Rachel”. This innovative AI-powered hotline agent is designed to elevate the IT Service Desk support experience, marking a significant milestone as the first AI hotline agent implemented in higher education in Hong Kong.
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 On 7 February 2025, the Computing Services Centre (CSC), in collaboration with the Talent Development Office (TED), successfully deployed an on-premises version of DeepSeek R1 on campus. This tool is available to all students and staff through the CityUHK Chatbot, which can be accessed via the ...
security_risk_of_ai_agents_icon
Artificial Intelligence (AI) and AI agents (smart digital helper technology powered by AI) are rapidly gaining popularity across industries as powerful tools for automating tasks, improving productivity, and enhancing research capabilities.

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