Services & Facilities

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A

Smart Campus and AV
Smart Campus and AV
Application and Data Management
Administrative Information Management System (AIMS), Student Information System & Database, etc
Application and Data Management
High-Performance Computing (HPC) and Research Computing

B

Application and Data Management

C

End User Computing and Desktop Management
End User Computing and Desktop Management
Cloud, Data Centre and Server Hosting
Printing and Scanning Facilities
End User Computing and Desktop Management
Software Licenses and Deployment
Account and Access Management
Account and Access Management
Application and Data Management
Communication and Collaboration
Application and Data Management
Application and Data Management
Application and Data Management
User Support

D

End User Computing and Desktop Management
Cloud, Data Centre and Server Hosting
End User Computing and Desktop Management
Application and Data Management
Network Connectivity and Management

E

End User Computing and Desktop Management
End User Computing and Desktop Management
Communication and Collaboration
Microsoft 365 & Google Workspace for staff, students, alumni, & friends
IT Security
Anti-virus, UEBA, etc
Application and Data Management

G

User Communication and Training
Application and Data Management
Learning and Teaching Support

H

High-Performance Computing (HPC) and Research Computing

I

User Communication and Training
End User Computing and Desktop Management
Encrypting email & documents with Microsoft Information Protection
Smart Campus and AV
User Support
Requesting IT assistance through the service desk, hotline, email, web, etc
User Communication and Training
Network Connectivity and Management

L

Learning and Teaching Support
Learning and Teaching Support

M

User Communication and Training
Communication and Collaboration
Communication and Collaboration
Printing and Scanning Facilities
Application and Data Management
End User Computing and Desktop Management
Communication and Collaboration
Account and Access Management

N

Cloud, Data Centre and Server Hosting
User Support

O

User Communication and Training
End User Computing and Desktop Management
Learning and Teaching Support
End User Computing and Desktop Management
Software Licenses and Deployment
Network Connectivity and Management
Network Connectivity and Management

P

IT Security
End User Computing and Desktop Management
User Support
Learning and Teaching Support
Printing and Scanning Facilities
Web Hosting

R

End User Computing and Desktop Management
Remotely login to campus PC
End User Computing and Desktop Management
Application and Data Management

S

Account and Access Management
Cloud, Data Centre and Server Hosting
Printing and Scanning Facilities
Software Licenses and Deployment
End User Computing and Desktop Management
High-speed shared network drive with regular backup
Communication and Collaboration
Web Hosting
Communication and Collaboration
Software Licenses and Deployment

T

Smart Campus and AV
End User Computing and Desktop Management
Communication and Collaboration

U

End User Computing and Desktop Management
Account and Access Management

V

End User Computing and Desktop Management
Learning and Teaching Support
Online Teaching & Online Learning using Zoom
Network Connectivity and Management
Communication and Collaboration
Microsoft Teams, Zoom, Room-based Systems, etc.

W

Account and Access Management
Network Connectivity and Management
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