News

The Yeung Kin Man Academic Building (YEUNG) has welcomed a brand-new, state-of-the-art teaching studio (G7510) designed to meet the evolving needs of our campus community. This new facility is the first of its kind to be located within the YEUNG Building and is one of the largest teaching studios on campus, with a capacity of up to 104 students. It is the latest addition to the existing six teaching studios under the management of the Computing Services Centre (CSC).

In recent years, universities worldwide have been embracing digital transformation to enhance services and streamline processes, and CityUHK is no exception. An exciting development in this direction is the launch of CityUHK Mobile ID in April 2024, marking a significant leap forward in digital identity management.

In support of CityUHK’s culture of innovation, Central IT has introduced various Generative AI technology platforms to support the university’s events and departmental inquiry services. Recently, we worked with the Admission Office (ADMO) to deploy an AI Voicebot assistant during the JUPAS Consultation Day on 18 May 2024, providing a personalised experience to visitors. The event offered secondary school students a chance to get familiar with CityUHK's courses and environment; it included guided tours, seminars, admission talks, and various activities organised by different colleges, schools, and departments. This year's event attracted over 1,000 visitors.

In October 2023, there was an important IT news update regarding the upcoming end of support for Windows 10. We now have only 16 months remaining before the deadline to migrate from Windows 10 to Windows 11.Our records indicate that a significant number, approximately 2,000 computers on campus, are still running the Windows 10 operating system. It is time to plan and execute the upgrade of these devices to Windows 11, in order to meet the impending deadline.The upgrade process to Windows 11 may encompass more than a simple operating system update. It may necessitate the replacement of the comp

In today's digital landscape, cyber threats continue to evolve, and it is crucial to stay vigilant and informed about the latest techniques used by cybercriminals. Two significant concerns in the realm of cybersecurity are phishing attacks and deepfake techniques. This article provides practical tips to address the growing threat of phishing attempts...

With the feedback received from a student survey that many students wanted more convenient printing facilities in the YEUNG Academic Building, two student fast printers were installed on the 4th floor of the YEUNG Academic Building in February 2024. 

Artificial Intelligence (AI) has undoubtedly become one of the most widely discussed topics today. In order to offer CityUHK staff and students a unique opportunity to enhance their understanding of Generative AI and ChatGPT, the Central IT (OCIO, ESU, and CSC) has organised two seminars. These seminars are designed to provide attendees with a comprehensive understanding of the latest advancements in AI technology.

Enhancing the teaching and learning environment in computing studies is our utmost commitment to both our faculty and students. Over the past two years, the Computing Services Centre (CSC) has undertaken extensive renovations to upgrade all teaching studios and a computer theatre, catering to the ever-growing demand for computer labs. Responding to the requests of our dedicated teaching staff and students, we are thrilled to announce the successful completion of an ambitious project.

The Central IT leverages Speech AI (Artificial intelligence) and Generative AI/ChatGPT technologies to develop a Service Desk Voicebot.  This Voicebot is capable of comprehending and addressing human voice commands, presenting a novel approach to IT technical support.

Windows 10 follows Microsoft’s Modern Lifecycle Policy, which implies that the operating system will reach the end of its support on 14 October 2025.  However, until that date, monthly security updates will continue to be released for Windows 10.  It is important to note that without these security updates, the system will be vulnerable to various security risks, which could compromise the data on the computer and endanger the entire CityUHK network environment.