Skip to navigation
Skip to content
Eng · 繁體 · 简体
Computing Services Centre
City University of Hong Kong
Computing Services Centre
  • About the CSCExpandable menu
    • Vision & Mission
    • Roles of the CSC
    • IT Infrastructure at-a-glance
    • Location and Floor Plan
    • Opening Hours
    • Privacy Policy Statement
  • Services & FacilitiesExpandable menu
    • Communication and Collaboraion
    • Network Connectivity and Management
    • User Support
    • End User Computing and Desktop Management
    • Printing and Scanning Facilities
    • Account and Access Management
    • Cloud, Data Centre and Server Hosting
    • High-Performance Computing (HPC) and Research Computing
    • Software Licenses and Deployment
  • User TrainingExpandable menu
    • IT News
    • Online Courses (LinkedIn Learning)
    • IT Forum
    • Security Advice and Best Practice
  • Help & SupportExpandable menu
    • IT Service Desk
    • Service Portal (ServiceNow)
    • Classroom Support
    • Event Support (IT & AV)
    • User Guides and FAQsExpandable menu
      • By Category
      • By A to Z Index
    • New User InfoExpandable menu
      • For New Staff
      • For New Student
  • Information SecurityExpandable menu
    • Information Security Policies and Standards (ISPS)Expandable menu
      • Introduction
      • Policies & Standards
    • Security Advice and Best Practice
    • Training and Awareness
    • Vulnerability Management
  • Policies & Guidelines
  • Contact Us
Help & Support
  • IT Service Desk
  • Service Portal (ServiceNow)
  • Classroom Support
  • Event Support (IT & AV)
  • User Guides and FAQs
    • By Category
    • By A to Z Index
  • New User Info
    • For New Staff
    • For New Student
Useful Links
  • Resource Booker
  • CSC e-Forms
    • CSC Work Request (for Request Operators only)
    • Software License Request (for Request Operators only)
    • Change Display Name
    • Grammarly Account Request
    • Request Provision for QuestionPro
    • Residential Connection Request
    • Department Connection Request

FAQs on Microsoft 365 for CityUHK Staff Optional Email
(for Student)

About CityUHK Microsoft 365 for Staff Optional Email

  • Information of CityUHK Microsoft 365 (M365) for Staff Optional Email
  • What are the Advanced Features available in M365?
  • What are my optional M365 Account Username (or UserID), Password and Email address?

Accessing my Staff Optional M365 account

  • How to access my M365 account through the web?
  • How to access my M365 account from my mobile device?
  • How to access my M365 account using Microsoft Outlook 2019 with Exchange Account Type? (for advanced users)

Managing my Staff Optional M365 account

  • How to set up Automatic Replies (Vacation Notice)?
  • How to set up Email Auto-forwarding?
  • How to check my M365 mailbox usage?
  • How to share my Calendar?
  • How to get back the items that I have deleted in my M365 mailbox?
  • How to show Full Message Headers of an email?
  • How to wipe a mobile device remotely by Microsoft 365 OWA

Using Microsoft 365

  • Microsoft 365 (video, 03:04)
  • Use Microsoft 365 on mobile devices (video, 00:54)
  • Get started with Office Online (video, 01:42)
  • OneDrive for Business (video, 02:49)
  • SharePoint 2013 (videos)
  • Create and manage a SharePoint blog (PowerPoint slideshow)
  • Microsoft 365 in the Classroom 'How To' tutorials (videos)
  • Creating a subsite in SharePoint Online (tutorial)

Return to Email FAQ page

IT.ServiceDesk@cityu.edu.hk
  • About the CSC
    • Vision & Mission
    • Roles of the CSC
    • IT Infrastructure at-a-glance
    • Location and Floor Plan
    • Opening Hours
    • Privacy Policy Statement
  • Services & Facilities
    • Communication and Collaboration
    • Network Connectivity and Management
    • User Support
    • End User Computing and Desktop Management
    • Printing and Scanning Facilities
    • Account and Access Management
    • Cloud, Data Centre and Server Hosting
    • High-Performance Computing (HPC) and Research Computing
    • Software Licenses and Deployment
  • User Training
    • IT News
    • Online Courses (LinkedIn Learning)
    • IT Forum
    • Security Advice and Best Practice
  • Help & Support
    • IT Service Desk
    • Service Portal (ServiceNow)
    • Classroom Support
    • Event Support (IT & AV)
    • User Guides and FAQs
    • New User Info for Staff
    • New User Info for Student
  • Information Security
    • Information Security Policies and Standards (ISPS)
      • Introduction
      • Policies & Standards
    • Security Advice and Best Practice
    • Training and Awareness
    • Vulnerability Management
  • Policies & Guidelines
  • Contact Us

Privacy Policy · Copyright · Disclaimer · Accessibility · Contact Us · Sitemap
© 2025 City University of Hong Kong. All Rights Reserved.
City University of Hong Kong

We use cookies to ensure you get the best experience on our website.
More information

Back to Top