Contact Support
Canvas, Turnitin, Panopto (through Canvas), and other digital learning tools
Digital Learning Support
Phone
24/7 Inquiry Chatbot
Check the chatbot at the bottom right of the browser
Support Hours
| Monday to Friday |
9:00 am - 12:30 pm 2:00 pm - 6:00 pm |
|
|---|---|---|
| Saturday, Sunday, public holidays | Closed |
- For any inquiries about Grammarly, please send an email to grammarly.enquiry@cityu.edu.hk.
Account login issues, other IT services (such as Zoom Meetings, Qualtrics, iThenticate)
IT Service Desk
| Email: | IT.ServiceDesk@cityu.edu.hk |
|---|---|
| Phone: | +852 3442-8340 |
| Online: | Service Portal |
| Address: |
4/F, Li Dak Sum Yip Yio Chin Academic Building View on Google Maps View on Campus Map |