User Guide on Setting Up MFA for Students

You have to enroll Okta Verify as the security method.

  1. Set the time sync of your mobile phone to "auto".
  2. Follow this link to download and install Okta Verify mobile app, and then go to this link https://myprofile.its.cityu.edu.hk/profile/mfa

  3. Input your EID and password

    Input_ID

    Input_ID

     

  4. "Set up security methods" page will be prompted, click the "Set up" button below Okta Verify.

    security_methods

     

  5. You will see a QR code page like this. Open the Okta Verify app on your phone.

    QR_code

     

  6. Tap "Add account".

    Add_account

     

  7. Tap "Organization".

    Organization

     

  8. Tap "Skip".

    Skip

     

  9. Scan the QR code on the computer.

  10. If it is successful, tap "Done".

    Done

     

  11. Then you will be asked to enter the 6-digit code from the Okta Verify app.

    Okta_Verify

     

  12. Open the Okta Verify app on mobile, tap the eye icon to read the codes and then enter it on the computer screen.

    read_codes

     

  13. After setting Okta Verify, you can set other security methods optionally, or you can just click "Continue" to move on and set other methods later.

    other_security_methods

     

  14. Finally, you will see "Okta Verify" has been enabled on this page.

    Okta_Verify

 

IT.ServiceDesk@cityu.edu.hk