User Guide on Setting Up MFA for Students

You have to enroll Okta Verify as the security method.

  1. Set the time sync of your mobile phone to "auto".
  2. Follow this link to download and install Okta Verify mobile app, and then go to this link https://myprofile.its.cityu.edu.hk/profile/mfa

  3. Input your EID and password

    Input_ID

    Input_ID

     

  4. "Set up security methods" page will be prompted, click the "Set up" button below Okta Verify.

    security_methods

     

  5. You will see a QR code page like this. Open the Okta Verify app on your phone.

    QR_code

     

  6. Tap "Add account".

    Add_account

     

  7. Tap "Organization".

    Organization

     

  8. Tap "Skip".

    Skip

     

  9. Scan the QR code on the computer.

  10. If it is successful, tap "Done".

    Done

     

  11. Finally, you will see "Okta Verify" has been enabled on this page.

    Okta_Verify

 

IT.ServiceDesk@cityu.edu.hk