FAQ for Confidential Email (for Staff Only)

Using MS Outlook 2013/2016 on MS Windows

• Sending/Viewing Confidential Email with Microsoft Outlook 2013/2016

Using MS Outlook 2016 on Mac OS

• Sending/Viewing Confidential Email with Microsoft Outlook 2016 for Mac OS

Using Web Browsers on MS Windows, Mac OS, and Linux

• Sending/Viewing Confidential Email with Outlook Web App (OWA)

Using Mobile Devices

• Sending/Viewing Confidential Email with Mobile Outlook Web App (Mobile OWA App)

 

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User Guide for External Recipients

• User Guide for External Recipients to Read and Reply to Confidential Email with Keyword #external

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FAQ

• Frequently Asked Questions for Sending/Viewing Confidential Email

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References

• Notes on Using #classified/#external Keywords for Sending Confidential Email
• Information Classification and Handling Standard

IT.ServiceDesk@cityu.edu.hk