Sending and Viewing Confidential Emails with Microsoft Outlook 2016 for Mac

(A) How to send a confidential email?
(B) How to view a confidential email?
(C) How to reply a confidential email?

(A) How to send a confidential email?

Click "New Email".



In the Subject field, add one of the following (hashtag) keywords at the beginning of the subject line:


• #cityuonly
• #staffonly
• #confidential
• #restricted
• #highlyconfidential
The corresponding Sensitivity Label will be applied automatically.

(B) How to view a confidential email?

• Open the confidential email.
• If you are not already signed in with your EID@um.cityu.edu.hk account, click Verify Credentials and sign in to view the email content.

(C) How to reply a confidential email?

• Reply to the email as you would to a normal email.
• If the subject line starts with a keyword such as #cityuonly, #staffonly, or #confidential, do not remove it. This ensures that the appropriate sensitivity label is retained.

 

IT.ServiceDesk@cityu.edu.hk