Google Workspace is communication & collaboration applications designed for use by education institutions but hosted at Google. It includes the following services and features:
Google Workspace, like msLive, is considered a supplementary Email service for staff and students for enriching your social networking experiences and collaborations with other university members as well as friends on the Internet. The existing University Email service (i.e. "@cityu.edu.hk" and "@my.cityu.edu.hk") will still be used for conducting University business and communicating with students and staff.
All University staff and students are eligible to enjoy the service. Accounts for accessing this service will be provided upon successful application. However, when you leave the University, the Google Workspace account will be expired and removed.
You may apply for a Google Workspace account from the Email Services homepage http://www.cityu.edu.hk/csc/deptweb/services/email.htm.
The username or account name will be in the format "<EID>@gapps.cityu.edu.hk" where <EID> is the Electronic ID of the user. Since the service is hosted by Google, and for security reasons, you are recommended to supply a different password from the account you use in the University Email service (i.e. <EID>@cityu.edu.hk for staff or <EID>-firstname.lastname@example.org for students).
Except for information related to the Google Workspace services or account management, all formal University information will be dispatched via the University Email service (i.e. <EID>@cityu.edu.hk for staff or <EID>-email@example.com for students).
Account will normally be ready either 2 hours after successful applications made between 9:00am – 8:00pm on the same day, or early next day if the application is made after 8:00pm. You may go to the following site for the account activation and subsequent logons. https://www.google.com/a/gapps.cityu.edu.hk/ServiceLogin
Although Google has declared that they will protect the data and privacy for this service, the University recommends all users to refrain from using the Google Workspace account to conduct university related business. In fact, all sensitive information should be carefully handled and should not be sent through any Email, including the University Email service, without proper encryption.
Outlook can access your Google Workspace account through POP3/IMAP.
Yes, you can retrieve your Gmail messages of your Google Workspace account with a client or device that supports POP/IMAP, like Microsoft Outlook. You may refer to the following site for details: http://mail.google.com/support/
Effective from 15 June 2022, Google storage quota is set to 20GB for all users.