Each Zoom meeting can host up to 300 participants. If the number of participants exceeded, they are not allowed to enter the meeting.
You can share a document camera as a second camera and show its display to your students in Zoom. For more information, please visit https://support.zoom.us/hc/en-us/articles/201362153-Sharing-your-screen-content-or-second-camera.
There are several document cameras for staff loan at the CSC Service Desk. Â Please note the location and opening hours of the CSC Service Desk below:
Note: All teaching venues managed by the Central IT are installed with these document cameras.
Staff can change the default settings of their Zoom account to allow external guests to join their Zoom meeting.
Please submit a service request via the following link (effective within 10 minutes):
OR go to Service Request > IT Services and Resources > Zoom > Change Default Settings in Zoom.
Please click here to see the differences among the default settings.
Please clear the cache of the browser or reboot the computer and try again or you may use "New incognito window" of Chrome to access again. In other browsers, it may be called "Privacy mode".
If the logon problem still persists, please visit the link below and try to login again.https://auth-cpp.ocio.cityu.edu.hk/adfs/ls/?wa=wsignout1.0
The Zoom recordings can be accessed via Canvas.
First, you need to check if your computer speaker is turned on and loud enough by clicking on the speaker icon on the taskbar and select an appropriate volume:
If this problem persists, please check the AV system to see if the PC has been selected as the source of input. If you select any input other than the PC, there will be no sound from the PC for the AV system.
If you are in gallery view, the recording will be similar to the meeting client and display a grid layout of participantsâ€™ videos. The gallery view can only record a maximum of 25 participants even though the maximum number that can be displayed is 49. Also, please note that you can only display participantsâ€™ names in cloud recordings.
Furthermore, the gallery view recording layout is not supported on the mobile app. If you are in gallery view during the meeting, the recording will still display the video of the active speaker.