How to access Staff M365 account with Outlook 2016 for Mac?
- Open Outlook, then on the Outlook menu, click Preferences...

- In the Outlook Preferences window, click Accounts.

- In the Accounts window, select Exchange or Microsoft 365.

- When Accounts window appears, type your M365 Email address (e.g. cctom@cityu.edu.hk) to the E-mail address: text box,
and YourEID@um.cityu.edu.hk (e.g. cctom@um.cityu.edu.hk)
to the User name: text box. (It is @um.cityu.edu.hk,
not @ad.cityu.edu.hk). Key in password, clear the Configure automatically check box.
Type outlook.office365.com to the text box Server. Click Add Account to continue.

- If the information provided is correct, this account will be set up successfully.

Return to FAQs on CityUHK Microsoft 365
IT.ServiceDesk@cityu.edu.hk