How to change Password of my Microsoft 365 Account?

  1. Go to CityU Home Page at
  2. Click Email under Quick Links at the top of the page.
  3. Click Account Management under the column Student (or the column corresponding to your user type).

  4. Click Change Microsoft 365 ( Password (AD).

  5. Follow the on-screen instructions to change your M365 account password.


Return to Microsoft 365 FAQ page