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Consumer satisfaction in 2007 hit a record high of 70.2, up 0.1% from 2006 with a considerable drop in the Food & Drink category, according to a survey conducted by CityU’s Department of Management Sciences.
Hong Kong consumers were less happy this year, with the Hong Kong Consumer Satisfaction Index shrinking to 66 in 2001, a 2.2 % drop over last year, CityU's Department of Management Sciences announced this week.