User Guide on Setting Up Okta Verify as an MFA method

  1. Make sure the mobile device has time sync turned on and have installed the "Okta Verify" app from the app store.
  2. Log on to https://auth.cityu.edu.hk
  3. Pull down the menu on the top right corner, click the "Settings" item.

    Settings

     

  4. Scroll down to "Security Methods", click the "Set up" button.

    Security_Methods

     

  5. Type your Password

    Password

     

  6. Click the "Set up" button.

    Set_up

     

  7. When you see the QR code page, open the "Okta Verify" app on your mobile device.

    QR_code_page

     

  8. On the Okta Verify app, tap the "Add account" button.

    Add_account

     

  9. Tap "Organization".

    Organization

     

  10. Tap the "Skip" button.

    Skip

     

  11. Tap the "Yes, ready to scan" button, and face the camera on the QR code showing on Step 7.

    Scan_QR_code

     

  12. Tap the "Enable" button.

    Enable

     

  13. Tap the "Done" button.

    Done

     

  14. Once the setup has completed, you will see your device name under Okta Verify on the page.

    Okta_Verify

 

IT.ServiceDesk@cityu.edu.hk