What are my O365 Account Name (for logon), Password and Email Address?

Note that Account Name (for logon) and Email Address are different:

 Account Name (for logon)  EID-c@ad.cityu.edu.hk
 Email Address  EID-c@my.cityu.edu.hk
  1. Account Name (for logon) - Your CityU Office 365 (O365) Account Name is in the form of:
            EID-c@ad.cityu.edu.hk

    where EID is your CityU Electronic ID.

    e.g. if your EID is "cctom2", your O365 Account Name is "cctom2-c@ad.cityu.edu.hk".
    This O365 Account Name is used for web logon and for setting up your mobile device or popular email client software to access your O365 account.
     

  2. Password - The Password of your O365 account initially is the one that you entered during activating your CityU EID when you are a new student.
     

  3. Email Address - The Email Address of your O365 account is in the form of "EID-c@my.cityu.edu.hk".

    - If you have registered an Email Alias for your O365 account, the Primary Email Address of your O365 account is "your-email-alias@my.cityu.edu.hk", and "EID-c@my.cityu.edu.hk" is the Non-primary Email Address of your O365 account.

For example,

  • If your EID is "cctom2", and you have not registered an Email Alias, your O365 account Primary Email Address is "cctom2-c@my.cityu.edu.hk".
  • If you have registered an Email Alias "Tom.Chan" for your EID "cctom2", your O365 account Primary Email Address is "Tom.Chan@my.cityu.edu.hk", and "cctom2-c@my.cityu.edu.hk" is your Non-Primary Email Address.
  • Note that you can receive email from both Primary Email Address and Non-Primary Email Address.

 

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