Note that Account Name (for logon) and Email Address are different:
|Account Name (for logon)||EIDfirstname.lastname@example.org|
Account Name (for logon) - Your CityU Office 365 (O365) Account Name is in the form of:
where EID is your CityU Electronic ID.
e.g. if your EID is "cctom2", your O365 Account Name is "email@example.com".
This O365 Account Name is used for web logon and for setting up your mobile device or popular email client software to access your O365 account.
Password - The Password of your O365 account initially is the one that you entered during activating your CityU EID
when you are a new student.
- If your EID is "cctom2", and you have not registered an Email Alias, your O365 account Primary Email Address is "firstname.lastname@example.org".
- If you have registered an Email Alias "Tom.Chan" for your EID "cctom2", your O365 account Primary Email Address is "Tom.Chan@my.cityu.edu.hk", and "email@example.com" is your Non-Primary Email Address.
- Note that you can receive email from both Primary Email Address and Non-Primary Email Address.