What's new in upgraded Single Sign On System (Okta)

The Single Sign On (SSO) System has been upgraded on 27 Jul, 2025, please refer to the new features.

Feature Current State Upgraded State
  1. Enhancement of the Multi-Factor Authentication (MFA) Options Display

 

 A pull-down button for options. All options expanded for easy selection.

Current

Upgraded
Feature Current State Upgraded State
  1. Option to save MFA setting on Device
 MFA preference is stored if using the same browser, device, and IP address. Users can check the "Keep me signed in" box to save MFA preference.

 

Current

Upgraded
Feature Current State Upgraded State
  1. New onboarding method for iAM Smart User
 ----- Use the CityUHK Profile App on the Single Sign-On portal to link accounts. Follow this link for the user guide.

 

 

IT.ServiceDesk@cityu.edu.hk