About Electronic ID

EID is a unique ID assigned to users for accessing IT services provided by the University. Once an EID is assigned to a user, it will be used by that person even when he/she changes his/her role in the University as a student or staff or alumnus.

The current policy is to generate EID based on the name of individual user and the EID is in alpha-numeric format. However, there are still cases that some existing students and alumni are having their Student Numbers as their EIDs.

For new students, their EIDs are the same as the ones assigned to them when they were applicants during the application process.

For new staff, their EIDs are assigned to them when they accept offers from the University.

it.servicedesk@cityu.edu.hk