The CityUHK Remote Access service provides secure, authenticated, and encrypted connectivity to University systems and network resources over the Internet for staff and students.
A Virtual Private Network (VPN) is the core component of this service. It establishes a secure encrypted tunnel between user devices and the University network, enabling authorized users to access campus resources remotely, based on their roles and privileges.
The VPN infrastructure has been continuously enhanced since its initial deployment to ensure strong security, reliability, and a consistent user experience.
CityUHK has implemented an Integrated VPN (iVPN) platform to unify different VPN services, including client-to-site (C2S) and site-to-site (S2S), into a single, streamlined solution. This improves service consistency, simplifies access, and strengthens overall security management.
Users connect to the VPN service using their University network credentials. Each session requires authentication, after which a secure encrypted tunnel is established to protect data transmitted over public networks.
All access is governed by the University's IT security, acceptable use, and data protection policies. VPN activities are monitored to safeguard service integrity and to detect and respond to any abnormal or malicious behaviour.
The VPN service supports a wide range of user devices, enabling access anytime and anywhere. Supported platforms include:
IT.ServiceDesk@cityu.edu.hk
