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A study by CityU's Centre for Communication Research shows that local Internet users receive on average 58 junk mails per week, 11 more than that of 2004 and double the number of normal emails received.
Department of Management Sciences announced the findings of the "CityU Hong Kong Consumer Satisfaction Index 2005" on 7 January, showing that HKCSI stayed at 69.5, up 0.6% from the previous record high in 2004.