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Consumer satisfaction in 2007 hit a record high of 70.2, up 0.1% from 2006 with a considerable drop in the Food & Drink category, according to a survey conducted by CityU’s Department of Management Sciences.
Department of Management Sciences announced the findings of the "CityU Hong Kong Consumer Satisfaction Index 2005" on 7 January, showing that HKCSI stayed at 69.5, up 0.6% from the previous record high in 2004.