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Department of Management Sciences announced the findings of the "CityU Hong Kong Consumer Satisfaction Index 2005" on 7 January, showing that HKCSI stayed at 69.5, up 0.6% from the previous record high in 2004.
The Department of Management Sciences announced its findings of the “CityU Hong Kong Consumer Satisfaction Index (CityU-HKCSI) 2004”. The findings show that the overall satisfaction level of local consumers in 2004 reached a record high level.