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The latest consumer survey by CityU shows that consumer confidence in mainland China, Hong Kong and Macau declined again in the first quarter of 2010 while in Taiwan it climbed for the fourth consecutive quarters.
The best and the worst performing consumer commodities/service in Hong Kong last year were CDs and internet service providers, respectively, according to the findings of a group of researchers from the Department of Management Sciences. The consumer satisfaction index they have developed does more than just measure consumer satisfaction.