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Consumer sentiment towards economic development in mainland China, Hong Kong, Macau and Taiwan has been improving since the financial tsunami swept the world markets, with Hong Kong and Macau taking the biggest leap, according to a survey conducted by CityU.
The best and the worst performing consumer commodities/service in Hong Kong last year were CDs and internet service providers, respectively, according to the findings of a group of researchers from the Department of Management Sciences. The consumer satisfaction index they have developed does more than just measure consumer satisfaction.