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It is a common misrepresentation that globalization means international markets will converge to form common paradigms and practices, said Professor Anthony Cheung of City University's Department of Public and Social Administration. Countries are more likely to re-interpret global models of economics to reflect trends and beliefs embedded within an individual society, he believes.
The best and the worst performing consumer commodities/service in Hong Kong last year were CDs and internet service providers, respectively, according to the findings of a group of researchers from the Department of Management Sciences. The consumer satisfaction index they have developed does more than just measure consumer satisfaction.

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