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If a group of management sciences professors at City University have their way, the Centa-City Index, a winner of CityU's prestigious Applied Research Excellence Awards in 2001, may become as widely accepted and creditable as the Hang Seng Index in measuring the territory's economic health.
An audience of more than 120 turned up on 19 September to honour the winners of CityU's Third Applied Research Excellence Awards, organized by the Industrial and Business Development Office.
The best and the worst performing consumer commodities/service in Hong Kong last year were CDs and internet service providers, respectively, according to the findings of a group of researchers from the Department of Management Sciences. The consumer satisfaction index they have developed does more than just measure consumer satisfaction.