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A technology-driven customer relationship management (CRM) laboratory was launched by City University's Division of Commerce on 29 April. NEC Hong Kong Limited donated equipment and software and will provide technical support. The Commerce Applications Technology Laboratory (CAT Lab) will provide an advanced environment for staff and students to gain the latest customer relationship management skills.
Ready as always to aid the people of Hong Kong, CityU is working hard to establish a community college that will help meet the expected boom in tertiary students over the next decade. Universities today face a number of challenges. Changing societal needs, rising expectations about education, economic developments, and technological advances all help shape the role of academic institutions.
The College of Higher Vocational Studies will launch two new two-year full-time associate degree programmes in September 2001?he Associate of Business Administration in Electronic Commerce and Web Technology (ABA) and the Associate of Arts in General Studies (AAGS).

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