Sophos Endpoint Protection

The University has subscribed to Sophos Endpoint Protection to provide better protection/security in your working environment (Sophos Intercept X Endpoint) and also for your personal devices (Sophos Home).

Sophos Endpoint Protection provides a host of protections, combining artificial intelligence (AI/ Machine Learning), signature-based, and behaviour-based (signature-less) detections. Signature-based detection allows Sophos Endpoint Protection to easily find and stop known malware. Behaviour-based detection — combined with AI — adds the ability to discover and remove brand new, never-before-seen, "zero-day" malware. Sophos also monitors your programs and apps, stopping those that act maliciously, and allowing the user to remove them. In addition, Sophos utilizes a global database to prevent users from visiting phishing sites while scanning website code to protect against compromised sites and downloads infected by hackers.

Two types of licenses are available for members of the CityU community:

• Sophos Intercept X Endpoint (for staff only)
  To provide a safe and secure working environment for staff, Sophos Intercept X Endpoint will be installed automatically on all Staff LAN PCs. Users may submit a CSC Work Request for installing it locally on the standalone University-owned PCs (Windows/Mac). Please refer to https://sophos.com/en-us/products/endpoint-antivirus.aspx for more information about Sophos Intercept X Endpoint.
• Sophos Home Commercial Use Edition (for staff/students)
  Sophos enhances the security of computer devices for staff/students who need to work from home and provides better protection on their personal devices. Current staff/students can install the Sophos Home on up to 10 PCs free of charge. However, staff/students should remove the software from their personal computers if they are no longer regular staff/students of CityU. Please visit https://home.sophos.com/en-us.aspx for more information about Sophos Home.

The above Sophos Endpoint Protection licenses are not applicable for use on Windows Server/Linux.

Instructions for Installing the Sophos Home Commercial Edition

• Registration
  Navigate to https://home.sophos.com/employee & log in with your CityU email account to redeem your free license.

  

   

• Create Account

  1. You will then receive an email message as shown in the screenshot below. Click "Create Account" to create a Sophos Home account.

     

      

  2. Enter your personal information (Name, CityUHK email account & Password), and click "Create Account".

     

      

  3. You will then receive an email, as shown in the screenshot below. Click "Create Account" to create a Sophos Home account.

     

      

• Installation
  Log in to your Sophos Home account, and the following web page will appear. Download the installer to your computer and install Sophos Home.

  

   

• Management
  Log into your Sophos Home account and you will be taken to a page similar to the below screenshot where you can manage your devices.

  

 

IT.ServiceDesk@cityu.edu.hk