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The third collaborative agreement for enhancing proficiency in Putonghua was signed by CityU and the State Language Commission on 2 June.
A technology-driven customer relationship management (CRM) laboratory was launched by City University's Division of Commerce on 29 April. NEC Hong Kong Limited donated equipment and software and will provide technical support. The Commerce Applications Technology Laboratory (CAT Lab) will provide an advanced environment for staff and students to gain the latest customer relationship management skills.