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Department of Management Sciences announced the findings of the "CityU Hong Kong Consumer Satisfaction Index 2005" on 7 January, showing that HKCSI stayed at 69.5, up 0.6% from the previous record high in 2004.
If a group of management sciences professors at City University have their way, the Centa-City Index, a winner of CityU's prestigious Applied Research Excellence Awards in 2001, may become as widely accepted and creditable as the Hang Seng Index in measuring the territory's economic health.