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CityU's College of Higher Vocational Studies has hit the road, showcasing various aspects of its programmes through the perspective of graduates, at selected malls in Hong Kong, Kowloon and the New Territories.
The best and the worst performing consumer commodities/service in Hong Kong last year were CDs and internet service providers, respectively, according to the findings of a group of researchers from the Department of Management Sciences. The consumer satisfaction index they have developed does more than just measure consumer satisfaction.