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Hot on the heels of the successful public listing of TeleEye Holdings Ltd, CityU is banking on yet another winner in the Smart Asset Management (SAM) Research Laboratory, which was launched at a donation ceremony on 14 May.
The best and the worst performing consumer commodities/service in Hong Kong last year were CDs and internet service providers, respectively, according to the findings of a group of researchers from the Department of Management Sciences. The consumer satisfaction index they have developed does more than just measure consumer satisfaction.