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The best and the worst performing consumer commodities/service in Hong Kong last year were CDs and internet service providers, respectively, according to the findings of a group of researchers from the Department of Management Sciences. The consumer satisfaction index they have developed does more than just measure consumer satisfaction.
Since its establishment in 2000, CityU's Institute of Chinese Linguistics (ICL) has undertaken a number of research projects utilizing the collective expertise of the staff associated with the institute. One of these projects involves research in the specific context of Chinese language mediated e-commerce. Dr Matthew Lee, Head of the Department of Information Systems (IS), is working with colleagues from the ICL on this groundbreaking project.
Since its establishment in 2000, CityU's Institute of Chinese Linguistics (ICL) has undertaken a number of research projects utilizing the collective expertise of the staff associated with the institute. One of these projects involves research in the specific context of Chinese language mediated e-commerce. Dr Matthew Lee, Head of the Department of Information Systems (IS), is working with colleagues from the ICL on this groundbreaking project.