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A home-based intervention programme for managing chronic diseases that has been designed by a team from CityU can reduce older people’s sense of loneliness which has worsened significantly during the fifth wave of the COVID-19 pandemic, according to a CityU telesurvey.
The best and the worst performing consumer commodities/service in Hong Kong last year were CDs and internet service providers, respectively, according to the findings of a group of researchers from the Department of Management Sciences. The consumer satisfaction index they have developed does more than just measure consumer satisfaction.