The Yeung Kin Man Academic Building (YEUNG) has welcomed a brand-new, state-of-the-art teaching studio (G7510) designed to meet the evolving needs of our campus community. This new facility is the first of its kind to be located within the YEUNG Building and is one of the largest teaching studios on...

06 Aug 2024

Printing Facilities

Introducing CityUHK Mobile ID Usage: Convenient Print Job Release

In recent years, universities worldwide have been embracing digital transformation to enhance services and streamline processes, and CityUHK is no exception. An exciting development in this direction is the launch of CityUHK Mobile ID in April 2024, marking a significant leap forward in digital...

12 Jun 2024

Communication and Collaboration , Applications and Data

Revolutionising Visitor Experience with AI Voicebot at JUPAS Consultation Day

In support of CityUHK’s culture of innovation, Central IT has introduced various Generative AI technology platforms to support the university’s events and departmental inquiry services. Recently, we worked with the Admission Office (ADMO) to deploy an AI Voicebot assistant during the JUPAS...

25 Jul 2025

Communication and Collaboration

CityUHK Launches “Rachel”: AI-Powered Hotline Agent for Enhanced IT Service Desk Support

In an era where artificial intelligence (AI) is increasingly transforming industries, the Computing Services Centre (CSC) has taken a bold step forward with the introduction of “Rachel”. This innovative AI-powered hotline agent is designed to elevate the IT Service Desk support experience, marking a...

15 Apr 2025

Security

Cybersecurity Alert: Blackmail Email Threats Targeting Public Figures

In recent months, a disturbing trend has emerged across Taiwan, Hong Kong, and Macao with blackmail email threats targeting prominent public sector figures. These threats began in November 2024 and have since expanded to other regions, signaling a significant security concern. Understanding...

24 Mar 2025

Teaching and Learning

CityUHK Launches DeepSeek R1 AI on Campus

On 7 February 2025, the Computing Services Centre (CSC), in collaboration with the Talent Development Office (TED), successfully deployed an on-premises version of DeepSeek R1 on campus. This tool is available to all students and staff through the CityUHK Chatbot, which can be accessed via the...

27 Jan 2025

Security

iAM Smart: The Journey Towards Password-less Login

CityUHK has taken a step towards providing a password-less login for all its users as part of its ongoing digital transformation journey. Since November 2024, CityUHK users who have registered for an iAM Smart account can link it to their CityUHK accounts, allowing them to enjoy this convenient...

24 Dec 2024

Teaching and Learning

A New Classroom Enhancing Engagement Through Team-Based Learning

The Computing Services Centre (CSC) is excited to announce the launch of its first classroom designed specifically for Team-Based Learning (TBL). Located at the CityU International Centre (CIC), the new classroom, CIC-G-001, aims to enhance the learning experience by promoting collaboration and...