For CityU Credit Card holders and CityU Alumni Card holders:
Special discounts are available for card holders at the campus bookshop operated by Commercial Press (HK) Ltd and other Commercial Press (HK) Ltd outlets (Except magazines and specified items). Offer is not applicable at Commercial Press (HK) Cyberbooks Ltd. [Enquiries (campus bookshop): 2194 2290]
CityU Credit Card holders can enjoy a parking fee discount at HK$10/hour (fee for non CityU Credit Card users is $20/hour) during off-peak hours (Mon-Fri: 1700 – 2330; Sat, Sun and public holidays: 0700 – 2330).
(General enquiry for car parking facilities at the Facilities Management Office: 3442 6891)
Starting from 29 January 2013, the CityU-Net Basic Service (Basic Service) - "CityU Office 365" will be provided to new graduates and new registered users. CityU students can use their current "CityU Office 365" accounts after graduation.
CityU EID in alphanumeric format(e.g. tmchan2) is a unique ID assigned to users for accessing IT services (e.g. AIMS, WiFi and Email etc.) provided by the University. Your new EID will be effective once you have activated it at HERE.
"CityU Office 365" is supported by the cloud messaging solution, Microsoft Office 365. It is provided by the Microsoft for educational sector. With the advance cloud technology, the system provides more powerful and enhanced electronic messaging services as well as much larger mailbox space (50 GB).
"CityU Office 365" users can easily and conveniently to access their messaging data (email messages, calendar, contacts, etc.) anytime from anywhere through the web (using a web browser), using popular email client software, or popular mobile devices (smart phones, tablet, etc.).
Computing Services Centre (CSC) will unify the current login account with the email address for Microsoft 365 (M365, previously known as O365) on 3 June 2020 (Wednesday). Subsequent to the change, the login account for email will be changed to firstname.lastname@example.org.
The University shall not be held liable to the users for any loss or damage of data arising directly or indirectly from the failure of hardware or software, or from human error, although the University shall maintain procedures to prevent loss of data. Please note that backup will be performed for system recovery only and no support will be provided for restoration of any personal mail.
Although appropriate effort is made to maintain system security, unauthorized access is possible through malicious mischief over the network. The University shall not be held liable for any loss of data, theft of information, etc. arising directly or indirectly from the absence or failure of system security protection mechanisms.
The University shall not, at any time, be liable for any loss, directly or indirectly, of profits or revenues, from users as a result of service failure.
The University reserves the right to amend the terms and conditions of the service at her discretion without any prior notice.
USERS' RIGHTS & RESPONSIBILITIES
Only authorized users may access the Service. The right to use the Service is not transferable.
You should only use the Service for personal purposes. You should not allow others to use your account for any purpose, including commercial use.
You are responsible for selecting a password for your email account and safeguarding that password at all times. In the event of theft or loss of password, you are allowed to restore your initial password from the system. The University will not be responsible for any consequence of misuses of the user's account.
You are responsible at all times for using the Service in a manner that is ethical, legal and not to the detriment of others. Harassing materials should not be sent via email or posted to electronic forums and newsgroups.
You should observe generally accepted rules including the CTNET policy related to proper use of email resources. If you are found to have violated the rules and triggered by incidences such as providing wrong contact information, the University reserves the right to restrict or terminate services provided to a user at any time without prior notice.
You are responsible for paying attention to all official messages sent by email, postal mail or fax from the University. Should precautions or actions be required, you will be responsible for all consequences or losses that result from neglecting the corresponding messages.
15% off on fees for online application or renewal whereby payment is settled on-line by VISA or Master Card via the Hang Seng Bank Secure Payment Site
The Library reserves the right not to approve and/or renew any applications for library services by any individual based on his or her past conduct in the Library and to maintain that restriction for as long as deemed appropriate by the Library. For details, please refer to the following URL: http://www.cityu.edu.hk/lib/service/alumni/index.htm
Holders of valid CityU Alumni Card /CityU Alumni e-Card/ CityU Credit Card Principal Card may use the swimming pool at the rate of $40 per visit ($30 Guest Ticket Fee + $10 Admission Fee).
6 June - 30 November 2023 (12:00 - 20:00)
The pool opens from Tuesday to Sunday and will be closed on Mondays, General Holidays and winter maintenance period (December 2023 to early April 2024).
The opening hours may have to be adjusted in the event of life guard shortages.
To promote the Healthy U in the CityU community, all entry fees will be waived from 6 June 2023 to 18 June 2023 (except guest ticket fee) for encouraging CityU Staff, Students and Alumni to enjoy the Swimming Pool.
For any enquiries, please call the General Office of Physical Education Section at 3442 8025 during office hours or email to email@example.com.
If you are a registered user of CityU-Net Basic Service which provides you with a lifetime email account, you can now enjoy WLAN service anywhere on CityU campus for
FREE. With the same set of Electronic ID (EID) and password, you can login to "alumni" with your notebook, Wi-Fi phone or PDA to get access to the Internet. This WLAN service for
alumni is jointly provided by the Alumni Relations Office
and the Computing Services Centre.
If you do not have an account of CityU-Net Basic Service, you can apply
If you have an account of CityU-Net Basic
Service but forget the password, please click
here to reset.
The CityU-Net Basic Service is offered free-of-charge to the whole alumni community for personal and non-commercial use. You can have an email account which will carry a unique domain name, i.e. <EID>@alumni.cityu.edu.hk. You can access your email account from any Internet-connected computer anywhere in the world at anytime. Each email account is given 50G of storage space and you can receive and send email messages. More details can be found at
Where can I use the WLAN?
From time to time, access points will be installed or re-located to achieve good quality of service. Please visit
here to view the WLAN coverage.
What equipment is required to access the WLAN?
A notebook computer or handheld computer with wireless connectivity compliance to the IEEE 802.11a, b, g or n standard are allowed to access WLAN service.
How to login?
Before you connect to the WLAN, user authentication is required for security purpose. You are prompted for a valid logon. Please use your
EID and password to login. For detailed procedure, please refer to the section of Configuration Procedures.
What can I do if I cannot login?
Please ensure you have CityU-Net Basic
Service account, and the EID and password are correct. If you cannot login the WLAN after
resetting the password, please contact
Alumni Relations Office at 3442 6075 for assistance.
OneDrive for Business provides free storage space (Microsoft Important Update for OneDrive) for alumni to store and share files/folders online. With all your files/folders in the cloud, it is easy to access from anywhere outside of the university network on any device (PC, tablet, phone) with a web browser or an app (Android, iOS, Windows or Mac). Users can configure files/folders to be shared with others both internal and external to the University. Furthermore, OneDrive automatically creates a new version of the stored file every time it is edited and keeps previous versions of the same file as hidden backups. Users can therefore restore a previous version as they see fit.