Alumni Relations Office (ARO) 校友聯絡處

On-Campus Benefits

Bookshop and CityU Press

For general alumni:

For CityU Alumni Card holders and members of all CityU alumni associations:

For CityU Credit Card holders and CityU Alumni Card holders:

  • Special discounts are available for card holders at the campus bookshop operated by Commercial Press (HK) Ltd and other Commercial Press (HK) Ltd outlets (Except magazines and specified items). Offer is not applicable at Commercial Press (HK) Cyberbooks Ltd. [Enquiries (campus bookshop): 2194 2290]

Car Parking

  • CityU Credit Card holders can enjoy a parking fee discount at HK$15/hour (fee for non CityU Credit Card users is $20/hour) during off-peak hours (Mon-Fri: 1700 – 2330; Sat, Sun and public holidays: 0700 – 2330).

    (General enquiry for car parking facilities at the Facilities Management Office: 3442 6891)

CityU Credit Card

Do get a CityU Credit Card offered by the University and Hang Seng Bank now! By being an alumni credit card holder, you will perpetuate your link with your alma mater and, at the same time, pitch in towards a worthy cause. Part of the total spending of Principal and Supplementary Card customers will be donated to University for support of campus enhancement projects and student activities. From now on, new CityU alumni credit card holders (principal & supplementary) are now entitled to a perpetual annual fee waiver* (This privilege will also apply to current card holders on renewal.). Besides, you are entitled to a number of campus benefits offered by the University and campus merchant outlets which make your home-coming all the more pleasurable.

* Existing and new card holders can enjoy a perpetual annual fee waiver for one Hang Seng Credit Card only.

To borrow or not to borrow? Borrow only if you can repay!

Apply City University of Hong Kong Credit Card to enjoy $100 Cash Dollars!

Successfully apply online for a City University of Hong Kong Credit Card, you can get $100 Cash Dollars as welcome offer.

Please visit www.hangseng.com/cityu for the offer details and the related Terms & Conditions.

Welcome Offer and Spending Privileges


Campus Benefits for Alumni Credit Card Holders (subject to regular review)

Run Run Shaw Library

  • Details of benefits can be found here.

Campus Bookshop

  • Special discounts are available for card holders at the campus bookshop operated by Commercial Press (HK) Ltd and other Commercial Press (HK) Ltd outlets (Except magazines and specified items). Offer is not applicable at Commercial Press (HK) Cyberbooks Ltd.

CityU Restaurants

  • Access to City Chinese Restaurant and City Top
  • 10% surcharge waiver
  • You can use Hang Seng Credit Card Cash Dollars as cash for your payment

CityU Swimming Pool

  • Use of the swimming pool at a fee of $33 per visit with a maximum of 2 guests at the same fee
  • Normal opening period: from April to November.

Parking fee

  • $15/hr (normal rate at $30/hr) during non-peak hours at the University

To enjoy the above benefits, holders of CityU Credit Card will need to present a valid card and meet the requirements specified by the offices concerned.

Further details of benefits for CityU Credit Card are available at here.

Enquiry hotlines of Hang Seng Bank: 2998 8222

Continuing and Professional Education

  • Special discounts on selected courses organized by SCOPE.

Email Services

"CityU Office 365"

Starting from 29 January 2013, the CityU-Net Basic Service (Basic Service) - "CityU Office 365" will be provided to new graduates and new registered users. CityU students can use their current "CityU Office 365" accounts after graduation.

The new system CityU Office 365 will be phased in to replace the old system (@alumni.cityu.edu.hk). Please activate your account as soon as possible if you are current old system user. You can visit HERE for detail schedule and arrangement.

CityU EID in alphanumeric format(e.g. tmchan2) is a unique ID assigned to users for accessing IT services (e.g. AIMS, WiFi and Email etc.) provided by the University. Your new EID will be effective once you have activated it at HERE.

"CityU Office 365" is supported by the cloud messaging solution, Microsoft Office 365. It is provided by the Microsoft for educational sector. With the advance cloud technology, the system provides more powerful and enhanced electronic messaging services as well as much larger mailbox space (50 GB).

"CityU Office 365" users can easily and conveniently to access their messaging data (email messages, calendar, contacts, etc.) anytime from anywhere through the web (using a web browser), using popular email client software, or popular mobile devices (smart phones, tablet, etc.).

Login to the "CityU Office 365", please visit: http://webmail.my.cityu.edu.hk

DISCLAIMERS

  • The University shall not be held liable to the users for any loss or damage of data arising directly or indirectly from the failure of hardware or software, or from human error, although the University shall maintain procedures to prevent loss of data. Please note that backup will be performed for system recovery only and no support will be provided for restoration of any personal mail.

  • Although appropriate effort is made to maintain system security, unauthorized access is possible through malicious mischief over the network. The University shall not be held liable for any loss of data, theft of information, etc. arising directly or indirectly from the absence or failure of system security protection mechanisms.

  • The University shall not, at any time, be liable for any loss, directly or indirectly, of profits or revenues, from users as a result of service failure.

  • The University reserves the right to amend the terms and conditions of the service at her discretion without any prior notice.

USERS' RIGHTS & RESPONSIBILITIES

  • Only authorized users may access the Service. The right to use the Service is not transferable.

  • You should only use the Service for personal purposes. You should not allow others to use your account for any purpose, including commercial use.

  • You are responsible for selecting a password for your email account and safeguarding that password at all times. In the event of theft or loss of password, you are allowed to restore your initial password from the system. The University will not be responsible for any consequence of misuses of the user's account.

  • You are responsible at all times for using the Service in a manner that is ethical, legal and not to the detriment of others. Harassing materials should not be sent via email or posted to electronic forums and newsgroups.

  • You should observe generally accepted rules including the CTNET policy related to proper use of email resources. If you are found to have violated the rules and triggered by incidences such as providing wrong contact information, the University reserves the right to restrict or terminate services provided to a user at any time without prior notice.

  • You are responsible for paying attention to all official messages sent by email, postal mail or fax from the University. Should precautions or actions be required, you will be responsible for all consequences or losses that result from neglecting the corresponding messages.

CityU-Net Basic Service is provided by the Alumni Relations Office in collaboration with Computing Services Centre and Enterprise Solutions Unit of City University of Hong Kong.

Library

Changes to Alumni Library Services

RUN RUN SHAW LIBRARY
Alumni Library Services

The Library is pleased to offer the following fee-based services to alumni with City University of Hong Kong (or the former City Polytechnic of Hong Kong) academic awards upon successful application.

  1. Alumni Library Ticket - Reader - online, in person or by mail application/renewal
  2. Alumni Library Ticket - Borrower - online, in person or by mail application/renewal
  3. Alumni e-Resources Service - online application/renewal only

Special Offer:

  1. 15% off on fees for online application or renewal whereby payment is settled on-line by VISA or Master Card via the HSBC Secure Payment Site
  2. 15% off on fees if payment is settled with valid CityU Credit Card. This applies to both in person or by mail application or renewal

IMPORTANT:

(1) The Library reserves the right not to approve and/or renew any applications for library services by any individual based on his or her past conduct in the Library and to maintain that restriction for as long as deemed appropriate by the Library. For details, please refer to the following URL:
http://www.cityu.edu.hk/lib/service/alumni/index.htm
(2) All alumni have to abide by the Library Regulations.
(3) Applicants can only enjoy either discount (i) or discount (ii) mentioned above, but not both.

Library Benefits for CityU Credit Card Holders

General Enquiry of Library:

Hotline: 3442 0206 (24-hour)
Reference Counter: 3442 6415
Circulation Counter: 3442 8316
Website: http://www.cityu.edu.hk/lib/

Restaurants

  • CityU Credit Card and CityU Alumni Card holders, and members of The City University of Hong Kong Alumni Association can get access to City Chinese Restaurant & City Top and are entitled to a 10% service charge waiver upon presenting a valid card.
  • CityU Credit Card holders can use Cash Dollars as cash for payment at City Chinese Restaurant & City Top.

Sports Facilities

Notice - Temporary closure of University facilities

Use of Swimming Pool

Seasonal Pass

By presenting alumni associations membership card, CityU Alumni Card or copy of academic transcript or graduation certificate, alumni can gain unlimited use of the campus swimming pool from April to November by using the Swimming Pool Seasonal Pass that costs only $600 - compared to paying the normal $33 per entry. Click here for details and the application form.

Single Visit

Members of alumni associations, holders of CityU Credit Card and CityU Alumni Card who do not have the Sports Complex User Card may use the swimming pool at the rate of $33 per visit. They may also bring along a maximum of 2 guests to use the swimming pool at the same rate. (Normal opening period: April to November).

General Enquiry of Sports Complex:

General Office: 3442 8090
Sports Centre Service Counter: 3442 8025
Swimming Pool Service Counter: 3442 8025

Transcript of Studies

Bachelor and Associate Degree

  • Please visit the Academic Regulations and Records Office website at here for application procedures of academic transcripts. (Enquiries: 3442 2300 / Email: as@cityu.edu.hk)

Postgraduate Degree

  • Please visit the Chow Yei Ching School of Graduate Studies website at here for application procedures of academic transcripts. (Enquiries: 3442-9014 / Email: tpenquir@cityu.edu.hk)

Wireless LAN Service

If you are a registered user of CityU-Net Basic Service which provides you with a lifetime email account, you can now enjoy WLAN service anywhere on CityU campus for FREE. With the same set of Electronic ID (EID) and password, you can login to "alumni" with your notebook, Wi-Fi phone or PDA to get access to the Internet. This WLAN service for alumni is jointly provided by the Alumni Relations Office and the Computer Services Centre.

If you do not have an account of CityU-Net Basic Service, you can apply here now.

If you have an account of CityU-Net Basic Service but forget the password, please click here to reset.

Configuration Procedures

Installation Guide for using Windows: (http://www.cityu.edu.hk/csc/deptweb/facilities/ctnet/wlan/wlan-summary.htm)

Frequently Asked Questions

  1. What is CityU-Net Basic Service and how to apply?

    The CityU-Net Basic Service is offered free-of-charge to the whole alumni community for personal and non-commercial use. You can have an email account which will carry a unique domain name, i.e. <EID>@alumni.cityu.edu.hk. You can access your email account from any Internet-connected computer anywhere in the world at anytime. Each email account is given 50G of storage space and you can receive and send email messages. More details can be found at here.

  2. Where can I use the WLAN?

    From time to time, access points will be installed or re-located to achieve good quality of service. Please visit here to view the WLAN coverage.

  3. What equipment is required to access the WLAN?

    A notebook computer or handheld computer with wireless connectivity compliance to the IEEE 802.11a, b, g or n standard are allowed to access WLAN service.

  4. How to login?

    Before you connect to the WLAN, user authentication is required for security purpose. You are prompted for a valid logon. Please use your EID and password to login. For detailed procedure, please refer to the section of Configuration Procedures.

  5. What can I do if I cannot login?

    Please ensure you have CityU-Net Basic Service account, and the EID and password are correct. If you cannot login the WLAN after resetting the password, please contact Alumni Relations Office at 3442 6075 for assistance.

Terms and Conditions

  • On using the network connection, users must observe the Policy on Use of IT Services and Facilities and Intellectual Property Policy and Related Matters stipulated by the University.
  • To comply with the Intellectual Property Ordinance, users must ensure all software running on their PCs have proper licenses.
  • The University can decline any application and/or terminate any existing network connection without advance notice.
  • Users are fully accountable for any activities conducted from their PCs on the network

(Subject to regular review)