Important notes for CREATE! users
Online reservation of CREATE! service is unavailable (except 3D Printing). Please contact our staff at the IT Help Desk for assistance upon your arrival. In order to maintain a safe and pleasant environment, the CREATE! room can accommodate a maximum of 4 persons at a time only. Hence, we may allow the core user who made the reservation for entrance only.
|1.1.||The Library of City University is established with the primary aim of supporting the teaching and research activities in City University. These regulations have been formulated to enable staff and students to maximize the use of the Library.|
|1.2.||These regulations are applicable to regular patrons of the Run Run Shaw Library on the City University Main Campus. Library at Telford Annex is open to students of Telford Annex and academic staff members of the University only. Students of Telford Annex should refer to their specific library guide for Library Regulations applicable to them.|
Library opening and counter service hours are posted at the entrance to the Library and are also available on the Library Home Page at http://www.cityu.edu.hk/lib/about/hours.htm. In accordance with the demand for library use and staff availability, the opening and counter service hours may vary.
Admission to the Library will be permitted only upon presenting
a valid card of the following categories or special approval from
the Librarian: (Cards are not transferable; any misuse is a serious
disciplinary offence and will be dealt with accordingly - Penalties
for misuse of Student Identity Cards are listed in Appendix
|3.2.||One Patron One Library Privilege Policy
A library user who holds more than one of the above cards and has multiple status or roles will only be provided one single library service package/privilege based upon the role that entitles him/her to enjoy the highest level of library services.
|3.3.||Alumni Library Services offered to CityU Alumni Card holders
Friends of the Library
Non-CityU members who meet the application requirements may apply for a "Friends of the Library" membership. Details are available at:
|3.6.||Loss of City University Identity Cards and any library-issued
cards, or change of correspondence / email addresses must be reported
to the respective departments of the University immediately.
|3.7.||A charge will be made for obtaining a replacement of the library-issued cards. Expired library cards must be returned to the Library.|
Upon presenting a valid card of the following categories, users
can borrow materials from the Library subject to the loan quotas
and loan periods listed in 4.4.
|4.2.||Cards are not transferable and cannot be used on behalf of any other person (see Appendix II). Users with difficulties coming to the Library to borrow books in person and would like to authorize a representative to do so must seek approval from the Library in advance by contacting the Head of Access Services.|
|4.3.||Under normal circumstances, only students of the Telford Annex and academic staff members of the University can borrow books from the Telford Library, not any other categories of users.|
Loan Quotas and Loan Periods
* HKALL Borrowing Services not available to these users
Library materials with the POLICY "LIB USE ONLY" on CityU LibraryFind are not normally allowed to be charged out of the Library. Under exceptional circumstances staff may obtain special permission from senior library staff to borrow such materials for a short period.
No library materials shall be removed from the Library until their issue has been properly recorded at the appropriate counter or at a SelfCheck unit. Valid cards must be produced when borrowing library materials at the respective service counter or SelfCheck unit.
Recalls (see also 4.12.)
An overdue notice will be sent via email to all categories of borrowers as soon as the loan period expires. However, the onus of returning library materials on time rests with the borrowers who should often check their Library accounts for the most updated due dates. Non-receipt of or failure to read such notices shall not be accepted as an excuse for waiving or reducing fines.
|4.11.||Loss and Damage of Library Materials
Using their respective book request quota (see 4.4.), users can place holds on items that have been checked out to other users (see 4.7.) and request items housed in the Shatin Storage. Eligible users (see 4.4. *Use of Loan Quota) can also use their book request quota to request books from the other UGC-funded university libraries through HKALL. A reservation notice will be sent to the requesting patron concerned by email (see 5.1. - 5.4.) once the requested book is available.
All borrowers must return all loans to the appropriate counter or designated places. Library materials must not be removed from Hong Kong without the permission of the Librarian because all checked out items are subject to recall. (see 4.7.) Upon recall, the loan period will be shortened and the items concerned will need to be returned to the Library before the original due date.
In line with the University's emphasis on and practice of electronic communication, all check-out and check-in receipts, as well as all pre-overdue, overdue, renewal, recall and reservation notices from the Library are sent to CityU members' registered email addresses in the University's central database. Under normal circumstances, the email accounts should be in one of the following formats:
For students, your CityU email account is in this format:
For staff members, your CityU email account is in this format:
For alumni, if you have not provided your Personal Email Address in AIMS, your
default CityU Alumni Free Email Account is in this
|5.2.||For users who still prefer using non-CityU email accounts to receive library notices, please use the Set up Email Forwarding function in the CityU email account to re-direct messages from the Library to the preferred email account. For details, please go to the University's web page on email services at http://email.cityu.edu.hk/home/ and click on "Account Management".|
|5.3.||Users who do not possess any email address will, however, be notified by mail notices.|
|5.4.||It is the responsibility of the users to provide the correct correspondence / email addresses to the University and that any subsequent change must be reported to the respective departments of the University immediately. (see 3.6.)|
Unauthorized removal of library property from the library premises, removing items from the Semi-closed Collection Room without completing the checkout procedures, and mutilation of library materials are serious disciplinary offences. Users of the Library found committing these offences will be dealt with in accordance with the rules laid down by the University. (see Appendix I)
No person shall in the Library conduct himself in a manner which, in the opinion of the Librarian or his representative, is not a proper use of the Library, or which interferes with the comfort or convenience of or use of the Library by others. The following rules should be observed by all users of the Library. Any infringement of them may result in the user’s exclusion from the Library or termination of all library services to the user and the Library reserves the right to maintain that restriction for as long as deemed appropriate by the Library.
|7.1.||Silence must be strictly observed in the Library.|
|7.2.||Umbrellas, food, drinks or articles which may interfere with the proper use and management of the Library are not allowed in the Library.|
|7.3.||Users must not wear rain-coats or any clothing that are likely to soil library property.|
|7.4.||All belongings should not be left unattended. The Library will not be responsible for the safe keeping and any loss/damages of belongings left in the Library.|
|7.5.||Users cannot demand for particular seats, as all seats are provided on a first-come-first-served basis. Selected computer seats which are designated for advance booking can be reserved online.|
|7.6.||Reservation of seats in the Library shall not be permitted. Books and any other articles left unattended on chairs or tables for more than 30 minutes (60 minutes from 12:00 to 13:30) may be removed by any of the library staff. Clearance of unattended seats is at the discretion of Library staff, depending on the situation, such as overall availability of seats, manpower resources at a particular point of time.|
|7.7.||Tables and chairs should be used where they are and under no circumstances should they be moved to any new position without the permission from the Library.|
|7.8.||Cameras and other photographic equipment may not be used in the Library without the permission of the Librarian.|
|7.9.||Smoking and games of any form are not permitted in the Library.|
|7.10.||All mobile phones, pagers and other sound-emitting devices must be turned off or switched to vibrant/silent mode before admission to the Library. Mobile phone conversation is strictly prohibited within the Library area, with the exception of the Library Lounge and Study Rooms where mobile phone conversation in a low voice is permitted. Users of mobile phones or pagers in the Library will be dealt with in accordance with the Penalty Scheme for Users of Mobile Phones/Pagers in the Library. (see Appendix IV).|
|7.11.||All library materials and personal property must be shown to the member of the library staff on duty on request at the exit before they may be removed from the Library.|
|7.12.||In using photocopying machines in the Library, the law regarding copyright must be observed. When using electronic resources, users are reminded to comply with the terms and conditions of use of these electronic resources. Sharing of login information with other people is strictly prohibited as this is in breach of the user agreement and a violation of University’s information security policies. Users are warned that they are fully responsible for any legal consequences concerning copyright that may arise.|
|7.13.||Users should treat library materials, equipment and facilities with due care and report any defect or damage to the Library staff. Ignorance of any of them shall not be accepted as an excuse for non-compliance.|
|7.14.||Users should treat library staff and other users in a courteous and respectful manner.|
|7.15.||Users should comply with all Library Regulations and notices.|
|8.1.||The Librarian may make additional rules regarding admission to and use of particular areas of the Library.|
|8.2.||The Librarian shall have the discretion to make special rules on library use and borrowing as deemed appropriate for the proper management of the library facilities.|
|8.3.||The Librarian shall have the discretion to waive any of the above regulations in special circumstance if he/she believes that this is desirable in order to meet the particular requirements of an individual library user and will not have a detrimental effect on the facilities offered to any other library user or the library services as a whole.|