The
Computing Services Centre (CSC) offers a variety of IT services
to the students and helps manage a lot other services jointly
supported by the cooperative efforts of administrative and/or
academic departments. Some of these services include the e-Learning
service, the e-Portal service, the Email service, the student
network software service, the notebook loan service, the terminal
room and printing services, the VPN connection service, etc.
It will need a whole page just to list them all. Despite this
fact, they only constitute part of all the university services
that a student can enjoy.
Most
of these services will require a computer account for users
to gain access to the service or facility in question, to
contain the user profile so that user preferences can be saved
and to assign the different privileges that a user can enjoy.
As mentioned
in the article on "University Services Enquiry",
the computer account management (CAM) which is covered in
this article as part of the service provisioning management
provides users means to enquire the accounts they possess
for accessing the different services.
Function
and Features
Driven
from the central AIMS database, all computer account maintenance
tasks are accomplished by the CAM system - a system which
was designed and developed with an aim to provide students
with a self-help, network accessible, user oriented, and automated
set of computer account services. It can tailor the different
service packages for different categories of students by providing
the appropriate set of accounts and account settings. The
CAM system is now accessible via the CityU e-Portal.
Below
is a list of the functions included in the design of CAM system
for managing the accounts throughout their life-cycle from
creation to removal:
